Flex Storage

Hawaii business owners now have a variety of tools to make their businesses run smoother via an unusual medium — a locally-owned self-storage chain. Hawaii Self Storage works with many Hawaii businesses in storing a range of items from pharmaceuticals and museum artifacts to new hotel furniture awaiting installation. But what many may not know is that Hawaii Self Storage also:

• Collaborates with tenants who want to build out their space to create a working office,classroom, or studio.

• Provides the option of Flex Storage.

• Offers a business center complete with conference room, phone, fax, computer, Internet access, and copying capabilities to tenants — all at no extra cost.

Since they first opened in 2000, Hawaii Self Storage has made it a point to listen to customers. When approached to create an actual working office inside a locker, Hawaii Self Storage president Daniel Ho asked himself, “Why not?” “We have since worked with a variety of tenants to create a working space – whether it’s a place to paint, a full video production studio, or a classroom,” Ho said. “We’ve run power and additional lighting into the units. Our tenants have 24-hour access, as well as free use of our business center.” Another unusual perk offered by Hawaii Self Storage is its “Flex Storage,” which allows customers to pay only for the space they use, unlike a warehouse where clients are stuck with a monthly lease over the course of six months or a year. “When you rent self storage, you are specifically paying for only the storage space. And, unlike a warehouse situation, you don’t have to pay for any extras such as use of the loading docks, forklifts, A/C, utility expenses, security or parking.” The flexibility of downsizing storage at anytime is another perk. “Many tenants have a busy season, where they need a lot of space for their stock. When they hit their slow period, they can downsize to a smaller locker and enjoy a lower lease during this time,” Ho said. “You can’t say to a warehouse, ‘Oh, I’m only using 20 percent of the space now, can I get a discount?” Flex Storage, however, allows that option. Creating work spaces, providing free use of the business center, and offering Flex Storage all came about because of Hawaii Self Storage’s continued commitment to customers’ needs; the accomplishment for which the company is most proud. “We train our staff to think outside the box and come up with different solutions,” said Hawaii Self Storage marketing vice-president Shaun Salvador. “We want to find avenues to help business-owning customers succeed in what they are doing. And, if that means helping set up phone lines, 15 computers, and desk spaces in one storage locker, it can be done.”

This entry was posted on Tuesday, July 1st, 2008 at 6:21 pm and is filed under Archives - Jul-Sep 2008. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.